Refund Policy

If Solevio prepares and submits an application for repayment plan or alternative repayment plan

application for Client, and Client is not approved for the selected program or alternative

repayment plan after reasonable efforts by the parties, then Solevio will

reimburse Client’s Document Preparation Fee, subject to the conditions that Client fully cooperates with

and is honest and timely in providing all information requested by Solevio the

DOE and/or its servicer(s).